您
nín
you (courteous, as opposed to informal 你)
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先生，您要咖啡吗？
Xiān sheng， nín yào kā fēi ma？
Sir, do you want a coffee?
先生，您要米饭吗？
Xiān sheng， nín yào mǐ fàn ma？
Sir, do you want a rice?